Cleaning Service FAQs

Everything Summerville and Charleston-area homeowners ask us before booking their first clean.

Do I need to be home during the cleaning?

No. Many clients give us access and come home to a clean house. Whatever you are most comfortable with works for us.

Do you bring your own supplies?

Yes. Products and equipment are included in every clean.

Are your cleaners background-checked?

Yes. Every cleaner is background-checked before their first job.

How much does a cleaning cost?

It depends on the size of your home and the type of clean you want. Call us and we will give you a clear price up front.

How far do you travel?

We serve homes within about 40 miles of Summerville, SC.

How is the price decided?

By home size, condition and the type of clean. We give you the number before we start, and that number is what you pay.

Do I need to tidy before you arrive?

Not for us — but clearing surfaces of personal items means more of your time goes into actual cleaning rather than moving things.

What if I am not happy with something?

Tell us within 24 hours and we come back and make it right. That is the whole policy.

Are you insured and bonded?

Yes. Applle 2 Cleaning Services is bonded, insured, and every cleaner is background-checked before their first job.

Do you use eco-friendly products?

We can. If you have allergies, small children, pets or surfaces that need specific care, tell us and we adjust what we bring.

Can you clean with pets in the house?

Yes, and it is common. Let us know their temperament and where they will be so everyone has a good day.

How do you access my home?

Whatever you prefer — you let us in, a lockbox, a door code, or a key we hold securely. Most recurring clients are not home during the clean.

Do you clean offices?

Yes. We clean homes and small offices across the Summerville and Charleston area.

Still have a question?

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